Fequently Asked Questions
If you cannot find the answer to your question below, feel free to contact us using the form at the bottom of the page.
CreatePortageCounty.TicBooth.com is a website that sells tickets on behalf of Create Portage County. It is not affiliated with Create Portage County as a whole. For more information about Create Portage County, please visit their website.
After selecting your tickets on this site, you may be re-directed to Paypal to complete the payment for the ticket charges. All monies/charges are conducted through Paypal’s secure interface. No credit card information is gathered by this website.
No, you do not need a PayPal account.
When going through the payment process, PayPal will have an option to enter in your card credentials without needing to sign in. You will need a valid credit or debit card.
Unfortunately, there is no way to pay by cash or check at this time. In the event that seats are not sold out and are still available at the door, the event organizers may accept cash or checks on their own terms.
After completing your purchase, a link to download your tickets will be sent to the e-mail you provided during checkout. These will have your seat number and the name of the person who purchased the tickets.
On occasion, this email may be blocked by your spam filter. You may need to check your spam folder for an email from TicBooth.com.
Your credit card statement will show a payment to TicBooth LLC, admin@ticbooth.com as the website hosting tickets for this event.
If you do not receive an email after completing your purchase, please check your spam folder.
In the event that you still are unable to locate your tickets, we keep a list of all purchases and who purchased them and can verify your tickets at the venue if necessary.
Otherwise, you can contact us using the form below. Please provide the information you used when purchasing the tickets.
Absolutely, the name printed on the ticket is for contact and billing purposes. The ticket holder will not need to provide identification at the venue.
We highly recommend purchasing tickets from a desktop or laptop when using our website. The seating map is often quite big and may not show all available options when viewed from a smaller screen. That said, it is still possible to complete your purchase from a mobile device. If you need assistance purchasing your ticket, please use the contact form below.
Unfortunately, No. We are required to observe the Stevens Point Fire & Safety Code requirements stating that all guests for all performances and events must have a seat at the venue. This includes any adults accompanying minors and children under the age of 3.
All ticket sales are final. However, in the event of an error or problem we will gladly work with you to find a suitable outcome.
Our events often sell out, so failure to attend the event is not grounds for a refund.